Developed a custom call center application to integrate with existing workflows

  • Industry
  • Location
    New Jersey
  • Company Size

MedAssets needed an experienced veteran to help develop custom telephony tools for thier in house call center.

Solid Cloud delivered. We developed a custom call center software suite for admins, supervisors and agents.

Solidcloud acted as a professional services organization and boosted MedAssets development team expertise in telephony systems for a time, then trained and handed the code off to their team for implementation and integration.

We also developed an emergency fallback phone system to handle inbound calls in the case of a regional outage.

What do you want to build?

Custom Development.

We develop custom software or integrate different products together.